FAQ

Answers to common questions about the Alios Outlet shop.

Adding to the browser-only cart does not reserve stock or place an order.

Within Bulgaria, collect and pay at a Speedy or Ekont office, or arrange pickup. Orders over €50 qualify for a 10% discount. Courier fees are separate and paid on collection; the carrier sets the final fee when processing the parcel. Timing is agreed individually.

Ask us to enable courier inspection before dispatch. For eligible distance purchases, notify us of withdrawal within 14 days of receipt and ask for return instructions.